FAQ
Where can I download coloring pages for free?
We are no longer offering any free coloring pages.
Where can I download my digital edition?
If you made a purchase on Amazon and have an access code, please use the link below:
Download My Purchase from Amazon
If you made a purchase on Etsy (2017-2018) and have an access code, please use the link below:
Download My Purchase from Etsy
If you made a purchase on Etsy (2022-present), please download the corresponding PDF in the Etsy orders section and follow the directions.
View Orders on Etsy
If you made a purchase on Lulu, you can download the digital edition on Lulu’s website:
Download My Purchase from Lulu
If you are having trouble because of a broken hyperlink, please send us an email using the form at the bottom of this page.
I have a problem with my purchase on Etsy. Where can I get help?
Please contact us on Etsy for help with your order. You should see a button next to your purchase that says “Help with order”.
View Orders on Etsy
I have a problem with a book purchased on Amazon. Where can I get a replacement/refund?
Please contact Amazon for any concerns. You can use the “return or replace items” button when viewing your orders.
View Orders on Amazon
I have a problem with a book purchased on Lulu. Where can I get a replacement/refund?
Please contact Lulu for any concerns.
Lulu Customer Support
I am having trouble working with files on my smartphone or tablet. Where can I learn how this works?
See below for two videos we recommend. We are not affiliated with the people making these videos.
Apple iPhone and iPad
Android Devices
Do your digital editions work with coloring apps?
It depends. If your application does not support PDFs, you can always try taking a screenshot of the artwork and saving it as a JPG or PNG.
I want to purchase digital editions, but do not have a printer. Is there an affordable one you recommend?
No, we do not have a specific recommendation, but you can browse bestselling printers on Amazon.
View Best Selling Printers on Amazon
Do you offer tech support for my computer, printer, or other devices?
No, we’re not able to provide tech support. You may want to check YouTube for videos about your specific device or problem.
Contact
Have a question or concern? Use the form below or support@fritzenpublishing.com.
You can expect a response in one business day. Thank you for your patience.
